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Waiter/Waitress

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Job Order #: 5692875

NOC: 6453
Employer Name:
Teppanyaki Japanese Steak House
Wage/Salary Info:
Negotiable
Posted Date:
17-Jun-2019
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full/Part Time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
31-Jul-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Teppanyaki Japanese Steak House
Contact Name:
Daniel Vongkhamchanh
Contact Phone:
3065279155
Contact Email:
Danielvongkhamchanh@gmail.com
Employer Website:
www.tepps.ca


Description

Job Description
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Offer menu recommendations upon request
- Take accurate food and drinks orders
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Deliver checks and collect bill payments
- Follow all relevant health department regulations
- Provide excellent customer service to guests

Requirements
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit

 

Skills and Abilities

Food and Beverage Serving Skills
 - Advise on menu selections
 - Serve food and beverages, general plate service
 - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
 - Describe menu items including daily specials for customers
Essential Skills
 - Reading text
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Continuous learning
 - Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
 - Serving It Right Certificate
Additional Skills
 - Address customers' complaints or concerns
 - Set tables
 - Replace linen
 - Replenish condiments and other supplies at tables and serving areas
 - Load buspans and trays
 - Enforce provincial/territorial liquor legislation and regulations
 - Clear and clean tables, trays and chairs
 - Customer service oriented
Work Setting
 - Restaurant
Weight Handling
 - Up to 13.5 kg (30 lbs)
Business Equipment and Computer Applications
 - Electronic cash register
 - Point-of-sale system

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