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The Shift Supervisor is responsible for supervising associates performance and managing tasks in a practical and objective manner. The Shift Supervisor maintains a safe and secure environment for all associates. In addition, the Shift Supervisor possesses the ability to react to customers needs with little direction.
Shift Supervisor duties will include, but are not limited to:
Greet all customers
Make sales transactions quickly and accurately
Coach and demonstrate suggestive selling techniques
Maintain stock and inventory using available tools and resources
Complete shift reports and account for inventory during vendor check-ins
Complete shift sheets and account for Cigarette & Lottery inventory
Maintain general appearance and cleanliness of store premises
Possess the ability to merchandise and keep records
Maintain a safe and secure environment for all customers and associates
Create positive store culture by treating associates fair and with respect
Takes care of all invoices or payments made on daily basis
Essential Skills
- Significant use of memory
- Continuous learning
- Computer use
- Finding information
- Job task planning and organizing
- Critical thinking
- Decision making
- Problem solving
- Working with others
- Oral communication
- Writing
- Numeracy
- Document use
- Reading text
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
Supervisory Experience
- Retail salespersons and sales clerks
- Grocery clerks and shelf stockers
- Cashiers
Work Samples
- Portfolio
Additional Skills
- Prepare work schedules
- Hire and train or arrange for training of staff
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
- Rural community
- Relocation costs covered by employer
Work Conditions and Physical Capabilities
- Combination of sitting, standing, walking
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Cellular phone
Work Site Environment
- Confined spaces
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