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The Customer Service Technician provides high quality customer service with the installation, maintenance, repair and removal of residential and small business customer equipment and outside plant facilities.
Key Responsibilities:
1. Coordinates, installs, maintains, removes, tests and repairs residential, rural and small business equipment and outside plant facilities.
2. Connects, splices, grounds and terminates wires in outside plant facilities, concentrators and central offices in district and sub-district locations for residential, rural and small business customers.
3. Installs, rearranges, maintains, removes, tests and repairs single line, small business, enterphone, various high speed internet services, television services, coin station equipment, wiring and associated hardware to provide service to residential, rural and small business customers. Activates wireless connections and configures computers.
4. Investigates and reports damage to outside plant facilities. Isolates and repairs rural cable troubles. Operates trenching equipment for the purpose of installing, repairing and replacing buried service wiring.
QUALIFICATIONS:
1. Level 30 Math OR completion of Basic Electricity Electronics and Transmission.
For more information about this job and to apply, visit sasktel.com/careers