Job Order Detail

Description

The YWCA is seeking applications for a Shelter Counsellor for My Aunts Place, a 22 bed emergency shelter for women and children experiencing homelessness. The Case Counsellor is responsible for providing practical support to all residents and ensuring the smooth operation of the shelter office. A main focus of the counsellor, in cooperation with the rest of the team, is to create and monitor strength based individualized plans with each woman staying in the shelter to help facilitate meeting her needs/goals. This position will be under the direct supervision of the Manager and under the general supervision of the Director Womens of Housing.

Hours of Work: 11:00pm until 7:30 am, average of 25 hours per week, including two weekends per month
Length of Employment: Permanent

Responsibilities:

Client Service

Build therapeutic relationships with all residents;
Provide practical support for all aspects of resident stays;
Provide information, education, and support to the women as needed;
Cooperate with the other Shelter Counsellors and Home Operator to create individualized plans for each woman;
Provide referrals and advocacy to ensure that women have necessary supports to deal with barriers regarding housing;
Maintain an orderly and comfortable environment, which includes ensuring that guidelines are followed;
Assist with shelter programming;

Administration and Operations

Answer shelter phone and record all calls, screen requests for entry and respond to information requests;
Complete intake and departure process with each woman/family;
Maintain accurate records in the HIFIS database;
Assist with transportation as appropriate;
Assist with the daily operation of the shelter.

For the complete posting please visit our website:

https://www.ywcaregina.com/careers