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The Comfort Suites Regina located in North Regina is currently seeking a Full Time Night Auditor (11pm-7am overnight shift) for our 121 all-suite hotel. Shifts are set as Sunday through Thursday nights, with weekends being required as well when needed.
We are looking for a reliable and professional individual with great customer service and a basic accounting background. Candidates must have excellent communication skills both written and oral and have a basic understanding of hotel functions.
Some of your duties would include:
- Closing and balancing all the transactions for the hotel.
- Completing all necessary reports, so having an understanding of Microsoft office including Word/Excel.
- Completing extra tasks as set by management through the night.
- Checking guests in/out.
- Collecting/posting payment.
- Creating/cancelling guest reservations.
- Using the phonesuite to answer/put calls on hold.
- Accommodating guest requests
You must be able to multi-task as the front desk is the hub of the hotel and a very busy area. Must be well organized and willing to learn.
Please note this is a FULL TIME position for the overnight shift (11pm-7am) for Sunday-Thursday nights.
Preference will be given to those with hospitality experience.
If you're interested in working for one of Regina's newest hotels and want to join a great team please send us your resume. In the subject line please state you are applying for the position of FT Night Auditor. Preference will be given to those who come by the hotel to drop off their resume.
Please note: We are NOT accepting phone calls regarding the position.
Only those that are legal to work and live in Canada will be contacted.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Specific Skills
- Train staff
- Take, cancel and change room reservations
- Store and retrieve luggage
- Secure guests' valuables
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Security and Safety
- Bondable
Type of Bookkeeping and Accounting
- Cashiering
- Basic record keeping
- Basic accounting
- Basic bookkeeping
Business Equipment and Computer Applications
- Spreadsheet software
- Multi-line switchboard
- Computerized bookkeeping systems
- Computerized reservation system
- Internet browser
- Basic computer skills (will train)