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Employment as a Medical Office Assistant (MOA), is primarily to function as a physician's secretary. This involves greeting patients at reception, booking/scheduling appointments, answering/making calls and sending faxes on behalf of the doctor. Assistance is required during sensitive clinic procedures (Paps/breast exams) and for patient exams (collection of weight/height, urine/pregnancy testing, blood glucose etc.) Inventory/medical supply management and assistance with billing/invoices is also regularly done. The applicant will be required to coordinate/schedule minor surgery's with OR scheduling on a regular basis.
Medical/office experience is preferred but not necessary. On the job training (starting mid August)will be used to fill any gaps in knowledge/skills.
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Own transportation
- Own vehicle
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Setting
- Health services
Work Location Information
- Rural community
Typing (Words Per Minute)
- 0 - 40 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
Security and Safety
- Basic security clearance
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- General office equipment
- Internet browser
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