Job Order Detail

Description

Reporting to the General Manager, the FOH Manager will ensure that all Boston Pizza guests are provided with the best experience possible and all responsibilities are conducted in a professional manner.
Foster a positive and fun company culture.
Manage and execute all aspects of the front of house, human resources: recruitment and selection, training, performance management, recognition and development.
Manage employees by building strong teamwork and maintaining an accurate and up-to-date plan of restaurant staffing needs.
Prepare schedules and ensure that the restaurant is properly staffed for all shifts.
Lead, manage and deliver the Perfect Guest Experience each shift: dine-in, sports bar, take-out and delivery and guest recovery.
Maintain a positive attitude that promotes teamwork within the restaurant.
Shift management of controllable costs: Food, beverage, labour and QC prom line.
Ensure operational and occupational health and safety standards are in place and adhered to each and every shift.
Measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.
Assist the General Manager with all aspects of restaurant operations.
Other duties as required.
Qualification Requirements:
Restaurant experience required.
Strong communication and interpersonal skills
Strong analytical/decision-making skills.
Leadership skillsdirect, coach, and supervise a team
Customer service skillsable to exceed guest expectations.
A positive and team-oriented attitude.
Must be able to work with minimal supervision w/strong initiative.
You must be able to perform efficiently during peak periods.
Must be able to work flexible hours during, evening, weekends and holidays.
Ability to multi-task in a fast paced environment.
Must be able to work a flexible schedule including opening, closing, weekends and holidays.
Must be eligible to work in Canada.