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This parts person will assist in the building and growth of our dealership in Regina, Saskatchewan as well as performing the day to day operations of running a parts department. Using our ASPEN business system for parts invoicing and management as well as using the CLAAS parts information system to provide our customers with timely and accurate parts service.
ESSENTIAL FUNCTIONS
Learn our Aspen business system and the CLAAS parts support systems.
Working with team members in parts service and sales
Provide input on creating processed to ensure the parts department runs effectively.
Working extended hours and as needed during peak seasons as well as carrying a parts on call phone for after hour service.
Use service manuals and parts books to look up specs and parts for repairs
Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations, and standards.
Demonstrates regular and punctual attendance at the assigned work location.
Other duties as assigned by management
Fill in as a supervisor as needed
Train new employees and student interns
REQUIREMENTS
Journeyman Diploma preferred
Two to five years industry experience
Working knowledge of CLAAS parts a plus
Prior experience in parts sales / or counter experience as asset.
Ability to multi-task and follow through with defined tasks
Excellent oral and written communication skills
Excellent customer service skills
Farm background desirable
Ability to travel within region and to be able to work with limited supervision
Ability to operate large machinery
Valid drivers license required with verifiable safe driving history
Proficient with Microsoft Office and strong computer skills
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Perform general office duties
- Operate power tools
- Answer telephone and relay telephone calls and messages
- Set-up displays of retail parts and accessories
- Conduct sales calls
- Clean and maintain office, supply area or warehouse
Material Handling Equipment
- Pallet lifters
- Industrial forklifts
Specific Skills
- Store items in warehouse, tool room or supply area
- Sell spare and replacement parts
- Process incoming requisitions
- Prepare requisition orders to replenish parts and supplies
- Maintain records on inventory control system
- Issue and distribute parts and supplies for internal use
- Answer customer inquiries
- Receive, unpack and sort incoming parts, supplies and materials
- Identify, label and catalogue items received
- Ship, deliver or pick up parts, products or equipment
- Dispatch deliveries
- Prepare and track work orders
- Handle cash transactions
Security and Safety
- Driver's validity licence check
- Driving record check (abstract)
Weight Handling
- Up to 23 kg (50 lbs)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic Mail
- General office equipment
- Inventory control software
- Internet browser
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