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customer service representative (CSR)

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Job Order #: 5694360

NOC: 1453
Employer Name:
PPG ARCHITECTURAL COATINGS/DULUX PAINTS
Wage/Salary Info:
TBD
Posted Date:
25-Jun-2019
Location:
PRINCE ALBERT
 
# of Positions:
1
Employment Terms:
Full/Part Time
Length of Employment:
Permanent
Education:
Adult Basic Education (ABE 12) Grade 12
Experience:
0-6 Months
Apply By:
30-Jul-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
PPG ARCHITECTURAL COATINGS/DULUX PAINTS
Contact Name:
Patrick Cox
Contact Phone:
3065153431
Contact Fax:
3065867412
Contact Email:
Pcox@ppg.com
Employer Website:
Dulux.ca


Description

Colour is What We Do!

You probably don't realize it but, every day, wherever you go, you're looking at our work. That's because more people choose our decorative paints and performance coatings than those of any other manufacturer. When you join Dulux Paints, you join Canada's leader in decorative paints.

We are seeking a customer service focused Store Sales Specialist to join our diverse team.

What you will do:

As a Store Sales Specialist, you will provide in person and over the phone support to our customers and contractors on products and applications. You will provide hands on support with tinting, mixing and colour matching according to Dulux formulas, take new orders, as well as ship and receive merchandise. You will also be required to lift and handle buckets of paint, weighing up to 70lbs regularly throughout the day.

What you bring:
-Experience in a customer-facing sales role
-Ability to lift up to 70 pounds regularly
- A friendly, approachable personality

Why work for Dulux Paints?

At Dulux Paints, we are interested in your professional development and offer future growth opportunities within the company. In addition to an hourly wage, you may qualify for the following incentive and benefits plans:
-Inside Sales Incentive Plan
- Benefits Plan
-Health care, life insurance and additional optional coverage
-Dental care and short & long term disability
-Pension Plan
-PPG will make a basic contribution of 3% of employee earnings and will match 50% of the employee's contribution (up to a maximum of 2.5% of the employee's earnings).
-LifeWorks Employee Assistance Program
-Education Opportunities
-Tuition reimbursement for approved courses for employees  
-15% off a National All Access Membership at any GoodLife Fitness in Canada
-Accumulate PPG Star Rewards points that can be redeemed for gift cards, event tickets, merchandise and travel.

Add Colour to Your Career & Apply Today!

 

Skills and Abilities

Essential Skills
 - Document use
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Computer use
 - Significant use of memory
Specific Skills
 - Sell merchandise
 - Receive payments
 - Maintain records and statistics
 - Issue receipts and other forms
 - Investigate complaints
 - Explain the type and cost of services offered
 - Arrange for refunds and credits
 - Answer inquiries and provide information to customers
 - Order supplies and maintain inventory
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - Repetitive tasks
 - Handling heavy loads
 - Physically demanding
 - Attention to detail
 - Standing for extended periods
 - Walking
Security and Safety
 - Criminal record check (abstract)
Business Equipment and Computer Applications
 - General office equipment
Work Site Environment
 - Noisy

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