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With over 30 years of experience in the Point of Sale (POS) industry, our passion to service our customers has only grown. We are constantly striving to create simplicity for our clientele by providing proven POS technology and professional 24x7 customer support. Our team members are the heart of our company and we are looking for special individuals who share our passion and drive.
What We Offer
-A fun, supportive and professional work environment
-Opportunities to grow
-Training
And more..
We are currently looking for a full-time Field Service Technician to join our team, starting immediately.
Position Summary
The Field Service Technician will be responsible for installs, repairs, and maintenance on PC, point of sale equipment and peripherals for AM/PM Systems customer base. The successful candidate should be a self-starter and have the ability to work with limited supervision, and have a good understanding of computer hardware while maintaining customer service. In addition, the candidate must own a reliable vehicle. Please note, that this position requires regular on-call shift work.
Main Responsibilities
-Break / fix service of a wide variety of POS equipment, ATMs, as well as PCs, printers, routers as well as a variety of other electronic peripherals
-New system refreshes
-Install, Moves, Adds, Changes (IMAC) procedure
-Manage work orders to meet customers service level agreements
Qualifications
-PC repair skills
-A+ Certification an asset
-ATM Experience an asset
-Ability to logically troubleshoot equipment
-Good mechanical skills
-Good communication skills
-Self-motivated is a must
-Valid Drivers license and a reliable vehicle
-Ability to follow directions to completion and pay close attention to details
-Ability to accurately read and complete forms
-Willingness to travel to customer sites on a regular basis
Specific Skills
- Install, Maintain And Repair Electronic Equipment