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Additional Skills
- Address customers' complaints or concerns
- Train staff in job duties, sanitation and safety procedures
- Prepare budget and cost estimates
- Establish methods to meet work schedules
- Hire food service staff
Work Setting
- Food service establishment
- Fast food outlet or concession
Workers Supervised
- Food service counter attendants and food preparers
- Food and beverage servers
- Cook (general)
Specific Skills
- Supervise and co-ordinate activities of staff who prepare and portion food
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Prepare and submit reports
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules
- Estimate and order ingredients and supplies
- Ensure food service and quality control
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Uniform
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Ability to Supervise
- 3-4 people
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Client focus
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