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Business Equipment and Computer Applications
- MS Access
- MS Excel
- MS PowerPoint
- MS Windows
- MS Word
- Central reservation system (CRS)
- MS Office
- MS Outlook
Additional Skills
- Supervise staff
- Recruit and hire staff
- Perform front desk duties
- Conduct training sessions
- Conduct performance reviews
- Arrange for and oversee maintenance activities
Work Setting
- Hotel, motel, resort
Specific Skills
- Address customers' complaints or concerns
- Prepare marketing plans
- Prepare budgets and monitor revenues and expenses
- Negotiate with clients for the use of facilities
- Negotiate with suppliers for the provision of materials and supplies
- Implement marketing activities
- Establish work schedules
- Enforce policies and procedures
- Develop and implement business plans
- Develop and implement policies and procedures for daily operations
- Assist clients/guests with special needs
Security and Safety
- Criminal record check
- Confidential security clearance
- Basic security clearance
Transportation/Travel Information
- Own transportation
Work Conditions and Physical Capabilities
- Attention to detail
Ability to Supervise
- Working groups
- 16-20 people
Work Location Information
- Rural area
Personal Suitability
- Initiative
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus