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Business Equipment and Computer Applications
- MS Excel
- MS Windows
- MS Word
- MS Outlook
Work Setting
- Social service or charity agency
Specific Skills
- Follow up results of counselling programs and clients' adjustment
- Develop and implement counselling and intervention programs to assist clients in determining goals and means of attaining them
- Deliver presentations at conferences, workshops or symposia
- Identify additional/alternative services and provide referrals
- Interview clients, prepare case histories and assess problems
- Counsel clients, provide therapy and mediation services, and facilitate group sessions
- Evaluate the effectiveness of counselling programs and interventions, and clients' progress in resolving identified problems and movement toward defined objectives
- Provide public education and consultation to other professionals or groups regarding counselling services, issues and methods
- Prepare assessment, progress, follow-up and court reports
- Liaise with community agencies or partners, and identify additional or alternative services and provide referrals
Security and Safety
- Criminal record check
- Vulnerable sector check
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Interpersonal awareness
- Dependability
- Judgement
- Values and ethics
- Reliability