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Competencies:
(1) Minimum Grade XII or equivalent with microcomputer diploma/certification from a recognized institute or training centre and minimum 2 years experience in a similar capacity.
(2) Knowledge of PC hardware components, terminals, printers and scanners.
(3) Demonstrated computer skills and working knowledge of Windows, Office and virus scanning software and software in general.
(4) The ability to learn new software and hardware configurations in a timely fashion.
(5) Demonstrated expertise in resolving software and hardware problems.
(6) Demonstrated verbal and written skills and the ability to communicate effectively with end users and other IT staff.
(7) Demonstrated excellent customer service skills.
(8) Ability to maintain knowledge of new industry developments in the hardware, software and communications fields.
(9) Valid Class 5 Novice 1 (minimum) drivers license.
NOTE: If a qualified applicant is not found within the Regina Police Service, this vacancy shall be open to qualified applicants of other City Departments and the general public. All outside candidates must undergo security screening.
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