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Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Provide general support to visitors
Contributes to team effort by performing administrative duties as needed.
Organize and schedule appointments for executive staff (CEO, COO)
Assist in the preparation of regularly scheduled reports
Develop and maintain a central filing system
Update and maintain office policies and procedures
Book travel arrangements
Submit and reconcile expense reports
Liaise with executive and other assistants to handle requests and queries from senior directors
Liaise with Assistant to the President and Office Manager on inter-office communications and administrative functions
Essential Skills
- Writing
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Valid driver's licence
- Public transportation is available
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Typing (Words Per Minute)
- 61 - 80 wpm
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Security and Safety
- Bondable
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Database software
- General office equipment
- Internet browser
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