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Damara Day Spa at Harbour Landing & Hotel Saskatchewan is currently looking for a part time/full time Spa Receptionist to join the team. While working in our growing business this position will entail strong multitasking skills, excellent organization, a thorough understanding of our retail products (training provided) and an ability to command the front desk.
The right candidate must be passionate about delivering the ultimate spa experience for our guests.
Our Spa receptionist is responsible for
- Scheduling appointments
- Ensure health forms are completed and signed
- Process and receive payments
- Make, confirm, cancel and change reservations
- Promptly and courteously attend to telephone calls
- Provide information on spa facilities and services
- Complete cash out at end of day and process relevant reports
- Ensure high standard of customer care is delivered to each guest
- Answering phone calls and replying to emails
- Contribute to a positive team atmosphere for learning & development
- Keeping retail and desk area immaculate
If you have a passion for beauty and wellness, thrive in a customer service oriented environment and are a motivated, hardworking team player we'd love to meet you! 1 year customer service or admin experience preferred.
Essential Skills
- Problem solving
- Decision making
- Computer use
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry