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Duties and Responsibilities
> Use proper greeting, smile and eye contact with guests and co workers
> Follow company policies and procedures
> Know and follow company and brand standards
> Enters and prepares the room for cleaning
> Makes bed, Dusts the room and furniture
> Replenishes guestroom and bath supplies
> Cleans the bathroom, Cleans the closet, Vacuums the carpet
> Checks and secures the rooms
> Replenish amenities according to the operational standards
> Ensure security of guest rooms and privacy of guests
> Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
> Responsible for the cleanliness of his/her work area.
13. Responsible for the Hotel property in the work area.
> Attends to guest calls, guest requests /guest complaints in the area assigned to him.
> Responsible for following the standard operating procedures.
> Pass on any maintenance related issues to supervisor.
> Additional duties may be assigned.
Essential Skills
- Document use
- Writing
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Continuous learning
Transportation/Travel Information
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Wax and polish floors
- Vacuum carpeting, area rugs, draperies and upholstered furniture
- Sweep, mop and wash floors
- Stock linen closet
- Pick up debris and empty trash containers
- Handle and report lost and found items
- Handle complaints
- Dust furniture
- Disinfect operating rooms and other areas
- Distribute clean towels and toiletries
- Clean, disinfect and polish kitchen fixtures and appliances
- Attend to guests' requests for extra supplies or other items
- Make beds and change sheets
- Clean and disinfect bathrooms and fixtures
- Clean and disinfect elevators
- Provide basic information on facilities
- Clean changing rooms and showers
Work Setting
- Hotel
Work Location Information
- Rural community
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
Security and Safety
- Bondable