Job Order Detail

Description

Skills and Abilities

Essential Skills
 - Document use
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Computer use
 - Continuous learning
 - Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
Additional Skills
 - Maintain work records and logs
 - Ensure proper functioning of equipment
 - Perform general office duties
 - Light cleaning duties
 - Provide customer service
Ability to Supervise
 - 5 - 10 people
Work Conditions and Physical Capabilities
 - Attention to detail
Dispatcher Specific Skills
 - Receive requests for emergency assistance or service
 - Process and transmit information and instructions
 - Operate computer-aided communications and dispatching equipment
 - Maintain operator work records
 - Dispatch personnel according to schedules and work orders
 - Dispatch personnel as required by emergency situations
 - Advise vehicle operators of traffic and other problems
 - Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
 - Act as liaison between customers and drivers
 - Handle wake-up calls
 - Follow-up on issues with work orders
Business Equipment and Computer Applications
 - Windows
 - Spreadsheet software
 - Database software
 - Mapping and data visualization software (GIS)
 - General office equipment
 - Dispatch management service software
 - Monitoring and tracking software
Work Site Environment
 - Non-smoking