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Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Prepare and serve flambes and other specialties at customers' tables
- Describe menu items including daily specials for customers
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Job task planning and organizing
Credentials (certificates, licences, memberships, courses, etc.)
- Food Safe Certificate
- Serving It Right Certificate
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replenish condiments and other supplies at tables and serving areas
- Clear and clean tables, trays and chairs
- Balance cash and record sales
- Customer service oriented
- Must be of legal age to mix and serve alcoholic beverages
Work Setting
- Restaurant
Business Equipment and Computer Applications
- Electronic cash register