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The General Sales Managers main duty is to drive the business by providing direction and leadership to the Sales Team. The General Sales Manager will require strong leadership skills to build and maintain a positive and productive work environment with high-service standards.
Responsibilities:
Maintain excellence in store merchandising, detail and customer service
Conduct hiring, scheduling and training of the sales team
Develop employees through goal setting, coaching and formal performance appraisals
Implement all sales programs
Increase delivered sales, Closing Ratio and Return On Customer
Achieve sales and margin targets while controlling expenses
Organize and plan promotions and marketing events
Lead daily team talks and sales meetings
Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
Community involvement
JOB REQUIREMENTS
High school diploma or equivalent; post secondary education an asset
2 or more years of customer service or sales experience
Previous retail Supervisory or Senior Associate experience an asset
Proven track record in customer service, operations and merchandising
Excellent verbal and written communication skills
Highly developed problem solving skills
Good time management skills and work ethic
The ability to promote an extreme level of excellence and pride in customer service and store detail
Flexibility to work any shift, including evenings and weekends, as required
Why Work for The Brick?
Flexible 'employer-paid' benefits including Health, Dental and Paramedical Services for you and your family
Competitive pay
Paid training
Career progression program
Access to free personal development training through The Brick University
Employee discounts & Personal 'Paid' days off
Recognition, incentives, prizes and giveaways!