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Have a vibrant, energetic, enthusiastic and memorable personality.
Be able to approach any group of people, engage them in conversation.
Be personable and talkative.
Prepare tables with special attention to sanitation and order
Present restaurant menus and help customers select food/beverages
Take/serve orders and answer questions or make recommendations for other products
Collaborate with other servers and kitchen/bar staff
Deal with complaints or problems with a positive attitude
Issue bills and accept payment
Promote dedication from customers
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, formal or French service
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Prepare and serve flambes and other specialties at customers' tables
- Describe menu items including daily specials for customers
Essential Skills
- Oral communication
- Working with others
- Critical thinking
- Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
- Food and beverage server certification
- Serving It Right Certificate
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replenish condiments and other supplies at tables and serving areas
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Balance cash and record sales
- Customer service oriented
- Must be of legal age to mix and serve alcoholic beverages
Business Equipment and Computer Applications
- Point-of-sale system