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As Front Desk Agent you will register guests upon check in, take phone call reservations, process payments and overall welcome guests to the hotel.
Full training is provided.
This is an upbeat, busy location. Friendliness, good communication skills and attention to detail are required.
This is a permanent full time position.
Essential Skills
- Numeracy
- Oral communication
- Working with others
- Computer use
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Balance cash and complete balance sheets, cash reports and related forms
- Keyboarding
Work Setting
- Hotel
Business Equipment and Computer Applications
- Basic computer skills (will train)
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