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Under the supervision of the Community Support Program Supervisor, this position promotes and ensures the success of the Community Support Program by:
- engaging in highly visible patrols within identified areas that reassure community members including local businesses;
- patrols on foot provide a familiar, highly visible, and uniformed presence;
- coordinating with community support organizations and Saskatoon Police Service;
- the Community Support Program establishes and facilitates relationships with local businesses, residents, and community organizations in order to be aware of potential issues and collaborate in potential solutions;
- assists community members at risk in accessing relevant supports such as food, shelter, health care, addictions and crisis counseling;
- responds to requests regarding panhandling, loitering, public drunkenness, and other related activities; and
- is responsible for municipal bylaw enforcement.
Requirements:
Candidate should have or be working toward a degree in Social Work, Psychology, Sociology or Criminal Justice or
equivalent combination of education and experience. Candidate should have some experience performing outreach work and/or working in the human services field.
Knowledge, Skills and Abilities:
- Demonstrated ability in developing effective relationships with the public, co-workers, business and community support agencies
- Ability to interpret various issues, solve problems, and make effective decisions
- Physical ability to perform the assigned duties
- Experience with conflict resolution including mediation and negotiation
- Knowledge of the issues related to poverty, mental health, addictions, homelessness, etc.
- Considerable knowledge of community support agencies
- Willingness to conduct municipal bylaw enforcement and deal with challenging situations.
* Shift work (ten hours shifts) & weekend work is required.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- First Aid Certificate
- Cardiopulmonary Resuscitation (CPR) Certificate
- Social Service Worker (SSW) Diploma
- Community Support Worker (CSW) Diploma
- Human Services Diploma
- Cultural Awareness Training
Additional Skills
- Administrative and office activities
- Research techniques
Type of Community or Social Service
- Services for the homeless
Specific Skills
- Obtain information and prepare reports or case histories
- Appraise clients' needs or eligibility for specific services
- Conduct follow-up assessments
- Provide suicide and crisis intervention
- Resolve conflict situations
- Provide personal services support to persons with special needs
- Liaise with other social services agencies and health care providers involved with clients
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Work under pressure
- Physically demanding
Security and Safety
- Bondable
- Criminal record check (abstract)
- Driver's validity licence check
- Driving record check (abstract)
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