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Under the direction of Outreach Coordinator and the Director of Operations, the Client Intake Representative will be an essential frontline team member of the Regina Food Bank. You will assist clients and other guests in person, over the phone, or otherwise directed.
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Computer use
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Setting
- Not-for-profit organization
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Windows
- Electronic mail
- General office equipment
- Internet browser