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Degelman Industries Limited is looking for an individual to join our Service team as a Service Lead. If you are looking for a challenge to grow your career, then join a vibrant company in the agricultural manufacturing industry. You would be responsible for coordinating the service department. The Service Lead will interact with customers (dealers or end users) to address inquiries, complaints or warranty issues in a courteous and professional manner. The ideal candidate will possess knowledge of agricultural manufacturing, agricultural processes, as well as an understanding of agriculture equipment performance. The successful candidate should have at least 10 years experience in service, manufacturing or farm operations and posses exceptional communication, time management and interpersonal skills. A requirement of the job will be to have a valid or be willing to obtain a 1A Saskatchewan Drivers license. Travel will be required. Proficiency in Microsoft Office, which includes Office, Excel, Power Point and Access, would be an asset.
Degelman Industries offers a competitive wage, group benefit package including pension plan and shared success profit sharing plan.
Essential Skills
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Willing to travel
- Willing to travel cross-border
- Valid driver's licence
- Travel expenses paid by employer
Credentials (certificates, licences, memberships, courses, etc.)
- Driver's License (Class 1 or A)
Additional Skills
- Keep maintenance reports and documentation
- Order parts and maintain inventory
Specific Skills
- Adjust equipment and repair or replace defective parts
- Test repaired equipment for proper performance
- Determine extent of repair required
- Troubleshoot and inspect equipment to detect faults and malfunctions
- Service attachments and working tools
Type of Equipment Repair
- Sprayers
- Plows
- Harrows
- Bulldozers
Work Location Information
- On-site customer service
- In shop
- Various locations
Work Conditions and Physical Capabilities
- Attention to detail
Security and Safety
- Driving record check (abstract)
Major Work Area
- Service
Weight Handling
- Up to 23 kg (50 lbs)
Work Site Environment
- Outdoors
- Non-smoking
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