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Business Equipment and Computer Applications
- MS Excel
- MS Windows
- MS Word
- Internet
- Database software
- MS Outlook
Specific Skills
- Address customers' complaints or concerns
- Access and process information
- Maintain records and statistics
- Answer inquiries and provide information to customers
- Receive and log complaints
Security and Safety
- Bondable
- Criminal record check
Work Conditions and Physical Capabilities
- Work under pressure
- Repetitive tasks
- Handling heavy loads
- Attention to detail
- Hand-eye co-ordination
- Tight deadlines
Work Location Information
- Remote location
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Client focus
- Reliability
- Organized
- Punctuality
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