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Credentials (certificates, licences, memberships, courses, etc.)
- Serving It Right Certificate
Additional Skills
- Address customers' complaints or concerns
- Serve food or snacks
- Balance cash and complete balance sheets, cash reports and related forms
Specific Skills
- Advise on wine selection
- Organize and set up bar
- Inform customers regarding contents of cocktails or other drinks
- Enforce provincial/territorial liquor legislation and regulations
- Ensure health and safety regulations are followed
- Collect cash, credit/debit cards or other payment for beverages
- Provide customer service
- Clean bar area and wash glassware
- Take beverage orders from serving staff or directly from patrons
- Prepare mixed drinks, wine, draft or bottled beer and non-alcoholic beverages
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Tight deadlines
- Overtime required
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Accurate
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Dependability
- Reliability
- Organized
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