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Guest Service Agent / Night Audit

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Job Order #: 5708094

NOC: 6435
Employer Name:
Canalta Hotel Melfort
Posted Date:
13-Sep-2019
Location:
MELFORT
 
# of Positions:
1
Employment Terms:
Full/Part Time
Education:
Grade 12
Experience:
No Experience
Apply By:
14-Oct-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Canalta Hotel Melfort
Employer Address:
 
PO BOX 3369
MELFORT,SK
CANADA
S0E1A0
Contact Name:
Shawn Russin
Contact Phone:
306-752-4242
Contact Email:
canaltamelfort@canalta.com


Description

Come join and fun and dynamic team. We are currently hiring for a part time Guest Service Agent / Night Audit position. Must be dependable and reliable. Able to work various shifts. Please bring resume to Canalta Hotel in Melfort.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
Specific Skills
 - Take, cancel and change room reservations
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Perform light housekeeping and cleaning
 - Maintain occupancy statistics
 - Investigate and resolve complaints and claims
 - Balance cash and complete balance sheets, cash reports and related forms
 - Arrange services required for guests with special needs
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hotel
 - Hospitality industry
Business Equipment and Computer Applications
 - Multi-line switchboard
 - Computerized reservation system
 - General office equipment
 - Internet browser
 - Basic computer skills (will train)

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