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Customer Service Representative - Meota Agencies

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Job Order #: 5711349

NOC: 6552
Employer Name:
Innovation Federal Credit Union
Wage/Salary Info:
$16.33 - $20.41
Posted Date:
02-Oct-2019
Location:
MEOTA
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
11-Oct-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Innovation Federal Credit Union
Contact Email:
careers@innovationcu.ca
Employer Website:
www.innovationcu.ca


Description

THE POSITION: Reporting to the Office Supervisor, this position will deliver high quality insurance products and services which meet the needs of our Agency customers. Responsibilities will include:
Process customer transactions such as Motor License issuing; answer phone calls; compose routine correspondence; list and balance all transactions while doing deposits; post payments; receive, sort and distribute mail/courier.
Following established standards and procedures, provide existing customers and potential customers with a variety of services for the promotion and sale of Insurance products and services with courtesy and accuracy
Recognize customer needs and promote and cross-sell products and services to customers by explaining basic products and services, answering basic questions and referring more complex requests for information and assistance to appropriate staff
Respond to customers and potential customer inquiries, and assist them to utilize the product and/or service that best meets their needs
Maintain up-to-date knowledge of products and services offered

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