This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
THE POSITION: Reporting to the Office Supervisor, this position will deliver high quality insurance products and services which meet the needs of our Agency customers. Responsibilities will include:
Process customer transactions such as Motor License issuing; answer phone calls; compose routine correspondence; list and balance all transactions while doing deposits; post payments; receive, sort and distribute mail/courier.
Following established standards and procedures, provide existing customers and potential customers with a variety of services for the promotion and sale of Insurance products and services with courtesy and accuracy
Recognize customer needs and promote and cross-sell products and services to customers by explaining basic products and services, answering basic questions and referring more complex requests for information and assistance to appropriate staff
Respond to customers and potential customer inquiries, and assist them to utilize the product and/or service that best meets their needs
Maintain up-to-date knowledge of products and services offered