Job Order Detail

Description

Visionpool Business Services is hiring OpenText Support, Maintenance and Development Resources.

Responsibilities:
Assist with data errors, extracting data, and building interfaces to and from the system
Maintain data access security for user profiles, groups, roles and object queues as well as object level, record level and field level permissions
Monitor and provide reporting on system status and overall usage
Provide root cause analysis of product issues and provide prompt resolution
Support for SharePoint and OpenText Content Server integration
Install, configure and support additional OpenText to source of truth application integrations as they are solutioned
Install, configure, and support additional OpenText Content Server modules and solutions as they are adopted by the business
Keep current on applicable technologies and methodologies and provide technical input
Modify and maintain system configuration and participate in application system updates and upgrades in order to meet the needs of business units and application lifecycle
Work with Database Administrators to coordinate database updates in a manner that has minimal impact on business units
Provide reports for various business units

Qualifications:
Minimum 5 years recent and practical IT experience
Minimum 3 years experience in OpenText Content Server versions 10.5 to 16.2 application support Minimum 5 years experience in Enterprise Content Management
Knowledge and experience in applying records and information management (RIM) principles; Experience with agile project management methodologies
Experience working in a utility or engineering industry
Experience with Engineering Document Management support an asset
Experience with integration into SharePoint and/or Office 365
Experience developing WebReports, LiveReports, Forms, and Workflow