Job Order Detail

Description

Always Ensure Outstanding Customer Care.
Courteously and accurately answer inquiries from potential guests and accepts hotel reservations.
Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service