saskjobs.ca real careers. real life.

Job Order Detail


Home | Search Jobs | Job Order Detail

Internet Help Desk Representative

Job Search Safety tips

Job Order #: 5712310

NOC: 2282
Employer Name:
Access Communications Co-Operative Limited
Wage/Salary Info:
$23.05/ hour
Posted Date:
08-Oct-2019
Location:
REGINA
 
# of Positions:
6
Employment Terms:
Part Time
Education:
Technical/Applied Science Certificate
Experience:
1-2 Years
Apply By:
14-Oct-2019
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

To view current postings please conduct a new search.

Thank you.

Employer Name:
Access Communications Co-Operative Limited
Employer Address:
 
2250 PARK ST
REGINA,SK
CANADA
S4N7K7
Contact Name:
Victoria Buehler
Contact Phone:
306-565-5342
Employer Website:
www.myaccess.ca/careers


Description

We need your help!

We are looking for some great people, technical help desk experts who love helping customers.

What You'll be Doing:
-Interacting with customers on an everyday basis, over the phone and through e-mail.
-Determining the best solution based on the issues and details provided by the customer.
-Performing remote troubleshooting through diagnostic techniques and pertinent questions.

Experience and Skills Needed:
-Customer experience dealing with complex issues, trouble shooting and problem resolution.
-Demonstrate strong communication and interpersonal skills.
-Tech savvy, and the ability to diagnose and resolve technical issues.
-Strong analytical skills, the ability to visualize, gather accurate information, articulate, analyze and handle complex problems.
-Proven experience as a help desk technician or other customer support role.

Competencies Valued:
-A passion for and responsibility to the customer.
-A passion for the work you do and how you do it.
-A strong work ethic  reliable and committed.
-A passion for learning.
-A love of volunteering your time to help others.
-A willingness to collaborate with other team members.

Whats In It For You?
-Excellent salary plus sales incentives!
-Health, Dental and Vision benefits.
-Company matched pension plan.
-Health and Wellness benefits.
-Flexible work environment.
-Employee discounts on all products and services.

Sounds Like a Good Fit?  Wed love to talk to you!  Please submit the following to apply:
-Resume of your employment history.
-Cover letter explaining why you want to work on the technical help desk with a focus on providing a great customer experience.

Deadline for application is Monday, October 14th, 2019. Please apply online at www.myaccess.ca/careers.

 

Skills and Abilities

Credentials (certificates, licences, memberships, courses, etc.)
 - A+ Certification
Work Setting
 - Internet Service Provider (ISP)
 - Help desk
Security and Safety
 - Criminal record check (abstract)

email.gif Email a Friend     print.gif Print This Job
Conseil Économique et Coopératif de la Saskatchewan
Vous désirez plus d'information
en français sur ce poste?

Contactez-nous!
Home | Search Jobs | Job Order Detail