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Service Advisor

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Job Order #: 5712328

NOC: 6552
Employer Name:
Fountain Tire SWIFT CURRENT
Posted Date:
09-Oct-2019
Location:
SWIFT CURRENT
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
1-2 Years
Apply By:
31-Oct-2019
How to Apply?:
This job is no longer taking applications

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Employer Name:
Fountain Tire SWIFT CURRENT
Employer Address:
 
1800 SOUTH SERVICE RD W
SWIFT CURRENT,SK
CANADA
S9H3T3
Contact Name:
Devin
Contact Phone:
306.773.8585
Contact Email:
devin.beck@fountaintire.com
Employer Website:
www.fountaintire.com


Description

Fountain Tire Swift Current is searching for a friendly and knowledgeable individual to deliver exceptional customer service as Service Advisor.

As part of the inside sales staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service.

Your duties will include:
Greeting and communicating with customers on all aspects of mechanical and tire repair and service
Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
Scheduling customer appointments for tire and mechanical service
Recommending tire service, specialty tire service, wheel and mechanical service to customers
Ensuring that all products are billed accurately to the customer
Completing proactive calls to customers to determine their satisfaction level with the service received

What does it take to get on track?
Expert knowledge of mechanical and tire service is strongly preferred
Previous experience in the automotive repair industry and a history of providing exceptional customer service and business support
Strong time management skills
Well-developed interpersonal skills
Ability to work well under pressure in a fast paced, ever changing and high-volume environment
Maintaining a valid driver's license is a condition of employment

What do we offer? At Fountain Tire, youll have a great place to work:
Regular day shifts
Great discounts for you and your family on tires, parts and mechanical services
Health, Dental and Vision Benefits for you and your family
RRSP matching program
The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

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