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Wanting to work in an exciting, challenging environment, and have a strong eye for detail, organizational skills, and a love for the beauty and esthetics industry!?
Nu Image Medical Esthetics is looking for a full-time Client Relations and Retail Administrator to join our team.
The front desk is the first point of contact for our clients, whether on the phone or in person and is a vital part of creating a positive client experience. Nu Image values and takes pride in offering exceptional customer service and views it as one of our main priorities. Therefore, applicants must be friendly, personable, and professional, and have the skill set to organize, plan and perform all the tasks and duties associated with the front desk. These tasks include, but are not limited to;
Greeting and assisting clients, Answering and directing phone calls, Booking appointments, Processing payments, Maintaining accurate records, Assisting clients in product selection, Preparing electronic client files, Maintaining client confidentiality at all times, Proactively planning for the day to ensure it runs smoothly, Maintaining a clean workspace, waiting room, and retail area,
Ordering and management of retail products.
Applicants for this position must have a strong work ethic, and be willing to go above and beyond their job duties to provide exceptional customer service.
To be successful in this position an individual must have an eagerness to learn, a positive attitude, and a strong passion for what we do!
Experience in sales and the cosmetic industry is an asset.
Only successful applicants will be contacted for an interview.
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Conditions and Physical Capabilities
- Fast-paced environment
Business Equipment and Computer Applications
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
- Internet browser
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