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Work Setting
- Hotel, motel, resort
Specific Skills
- Address customers' complaints or concerns
- Prepare marketing plans
- Prepare budgets and monitor revenues and expenses
- Negotiate with clients for the use of facilities
- Negotiate with suppliers for the provision of materials and supplies
- Implement marketing activities
- Establish work schedules
- Enforce policies and procedures
- Develop and implement business plans
- Develop and implement policies and procedures for daily operations
- Assist clients/guests with special needs
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