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This is a PART-TIME position with varying hours from 5pm-10pm Monday-Friday and Saturday/Sunday. Please make note if you have any daytime availability.
This position involves: welcoming and directing
customers, in person and by telephone to the most appropriate programs and services which will meet their needs and optimize their opportunities for personal growth, registering members and program participants by phone or in person, collecting money for payments, maintaining an accurate cash float, operating the switchboard, welcoming all customers at the desk and directing them to the appropriate person or place, typing and copying
various materials and producing computer reports for attendance and course rosters upon request, carrying out a variety of procedures related to reception and controlling the building access. Other duties as assigned by Membership Director.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Maintain records
- Data entry
Specific Skills
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Not-for-profit organization
Typing (Words Per Minute)
- 0 - 40 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Security and Safety
- Bondable
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- Database software
- General office equipment
- Internet browser
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