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Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
Schedule and confirm appointments and meetings of employer
Order office supplies and maintain inventory
Answer telephone and electronic Inquiries and relay telephone calls and messages
Set up and maintain manual and computerized information filing systems
Determine and establish office procedures
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
Record and prepare minutes of meetings
Arrange travel schedules and make reservations
May compile data, statistics and other information to support research activities
May supervise and train office staff in procedures and in use of current software.
May organize conferences
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Technical Terminology
- Engineering
- Business
Additional Skills
- Supervise other workers
Specific Skills
- Schedule and confirm appointments
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Arrange travel schedules and make reservations
- Order office supplies and maintain inventory
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Computerized bookkeeping and accounting
- Manual bookkeeping and accounting
- Arrange and co-ordinate seminars, conferences, etc.
- Conduct Research
Work Setting
- Private sector
Area Of Specialization
- Reports and records
- Invoices
- Financial statements
- Contracts
Typing (Words Per Minute)
- 0 - 40 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
Security and Safety
- Bondable
- Basic security clearance
Shorthand (Words Per Minute)
- 0 - 40 wpm
Business Equipment and Computer Applications
- Windows
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Presentation software
- General office equipment
- Accounting software
- Human Resource software
- Internet browser
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