Job Order Detail

Description

Duties include:
-  Provide excellent customer service to walk-in clients who pick-up and return program equipment.
-  Perform retail sales functions including customer transactions and cash counts, maintain a balanced float and prepare sales reports and bank deposits.
-  Verify that incoming documentation includes all required information to process and provide loan equipment.
-  Communicate with clients and caregivers, health care professionals and the public regarding general program information, scheduling of repair appointments, clarifying requisition details, coordinating equipment pick-up and return.
-  Ensure all equipment is clean, in good condition and properly identified prior to issue to clients.
-  Accurately perform data entry of documentation including entry of requisition forms, repair work orders, equipment loans and returns.
-  Assist with the coordination of delivery of equipment to clients and various health care facilities.
-  Process Accessible Parking Program applications and provide necessary reporting and documentation to the Accessible Parking Program office in Saskatoon.  
-  Other duties as assigned.

Qualifications:
Education:
-  Grade 12 or equivalent
-  Business school certificate/diploma is an asset
Skills:
-  Basic knowledge with retail sales transactions, preparing and balancing bank deposits.
-  Strong interpersonal and communication (written/verbal) skills, problem solving skills and attention to detail.
-  Strong customer service skills and ability to deal with challenging and emotional clients.
-  Strong working knowledge of Microsoft Office programs and familiarity with the use of database programs.
-  Good knowledge of general office procedures and use of office equipment (fax, copier, etc.).

Final Candidates are required to provide satisfactory criminal record checks including a vulnerable sector search.