Job Order Detail

Description

Who are you?
To most people, you are a magician.  A proven problem-solver with experience troubleshooting network environments. You are a talented and motivated IT support analyst genuinely looking to help people with the tech issues that plague them.

Who are we?
KSP Technology Inc. is a privately-owned company that provides exceptional IT services and solutions to the business market.  Our company places high importance on excellent customer service, relationship building, and teamwork. We encourage innovative thinking and problem solving which allows us to lead the way in our industry.

What do we need?
We are looking for personable, talented and motivated IT support analysts to support our business clients' needs.  Reporting to our Service Delivery Manager, you will provide remote and on-site support for incidents and requests, execute planned projects, and provide ongoing maintenance to server and network environments.  

The ideal candidate will meet the following criteria:

Strong analytical, logical, and reductive troubleshooting skills
Exceptional written and verbal English-language communication skills
Proven abilities in customer service and relationship-building


Experience: 3-5 years working in a Technical Support Role, ideally in IT field support and helpdesk support.
Education: Technical and/or Business post-secondary education ie MCSE, MCSA, CCNA, A+, ITIL
Valid class 5 drivers license and access to own vehicle
Clear criminal record check


Whats next?
More details: https://www.ksp.ca/systems-analyst/
Submit your resume and cover letter to careers@ksp.ca