Job Order Detail

Description

Position Summary

The Store Manager oversees the daily retail store operations. Working as part of a team, the Store Manager is accountable for the completion of all the duties necessary to operate a Dollarama store on a daily basis.

Key Accountabilities

The Store Manager is responsible for the following:
    Managing the resources of the store to maximize results and store appearance while making sure to constantly have inventory on the shelves;
    Recruiting, developing, training, and motivating a team of Assistant-Managers, Team Leaders, Assistant Team Leaders and Store Associates;
    Ensuring that company rules and regulations are explained, understood and properly followed by all team members;
    Managing the work schedules according to the budgeted hours and business needs;
    Managing and resolving customer complaints, questions and/or inquiries;
    Ensuring the inventory counts (on-hands) are done in a prompt and precise manner, in order to ensure proper resupply of goods;
    Ensuring that store opening/closing and asset management procedures are properly followed;
    Act as priority contact person for any issues related to store alarm system;
    Ensuring that employees work safely and apply the standards required by health and safety; and
    Operating a cash register.

Job Requirements

    Minimum of 5 years of relevant experience in the retail industry, including at least 2 years in a management position;
    Flexibility with regard to availabilities and work schedules (day, evening, week-end);
    Ability to work in a fast paced and high volume environment;
    Ability to efficiently organize time and manage priorities; and
    Strong leadership and communication skills.