Job Order Detail

Description

Responsible for the handling of all guest laundry and lost property in accordance with hotel and brand policy
Ensure corridors and staff areas are cleaned to standards
Ensure the timely and accurate completion of housekeeping forms/reports, following procedures required by hotel policy
Recruit, interview, hire, orient and train new employees, as well as update the training of existing employees
Prepare work schedules and ensure housekeeping productivity and cleaning standards are met
Clean rooms and common areas or work in laundry when necessary
Respond to and anticipate guest needs with any comments or complaints being action following procedures laid down by hotel and company policy
Take monthly and/or weekly inventories of linen, cleaning chemicals and laundry chemicals. Prepare requisitions or place orders for items and room supplies.
Prepare the Room Attendant Daily Report, assign specific rooms to each room attendant, supervising housekeeping personnel to ensure that carts are properly stocked and that all room cleaning and laundry work assigned is completed according to hotels standards
Inspect all rooms for cleanliness and maintenance issues daily
Report maintenance issues by completing maintenance slips and follow up in maintenance work in rooms to ensure that work is completed
Ensure the employee break room is comfortable and clean
Maintain a file or notebook with all Material Safety Data Sheets
Brief and debrief staff and actively encourage communication with other departments within the hotel
Ensure all staff are aware of procedures the Emergency Action Plan for the property
Ensure adequate supply of materials and equipment
Maintain security for guests and property by insuring that guestroom doors are closed and locked at all times, linen and storage closets are closed and locked at all times, key cards are controlled, lost and found articles are properly logged and securely stored.