Job Order Detail

Description

Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
    Posts and files all charges to guest, master, and city ledger accounts.
    Uses proper telephone etiquette.
    Reports any unusual occurrences or requests to the manager or assistant manager.
    Knows all safety and emergency procedures. Is aware of accident prevention policies.
    Maintains the cleanliness and neatness of the front desk area.
    Handover shift log-book
    Follow night audit procedures
    Follow check in procedures
    Guest Satisfaction, communication Assigns rooms in a courteous and efficient manner.
    Records and makes all wake-up calls in an appropriate manner.
    Must have complete knowledge of policies and procedures to be followed in case of an emergency.
    Handles all internal control items as hotel policies and procedures dictate.
    Set-up breakfast where applicable
    Mining for gold, internet prospecting