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Summary of Role
Airline Hotels has a culture that inspires our RITE values; Respect, Integrity, Teamwork and Entrepreneurship. As a member of the Pool Department the Pool Attendant is responsible for the supervision, safety and comfort of our guests, ensuring an exceptional guest experience.
Impact & Influence on Guests, Associates and Business
Provide professional, respectful and friendly customer service at all times, whether responding to guest inquiries/concerns or correcting guest behaviour
Conduct opening and closing duties
Responsible for overall cleanliness of pool and recreational areas
Understand and comply with hotel emergency procedures and policies
Report maintenance and or equipment failure concerns to Manager
Provide supervision and ensure guests adhere to all safety guidelines and rules
Ensure pool areas comply with provincial health and safety standards through water testing, chemical handling and preventative maintenance
Knowledge of department cleaning products; this includes complying with all safe handling procedures and wearing required PPE as necessary
Conduct on the job training to new associates as required
Other duties as assigned
Education, Experience, and Skills
Valid First Aid/CPR/AED
Swimming Pool Operators Certificate (SK)
Previous pool experience an asset
Bronze Cross or National Lifeguard award (SK/ONT)
Work Conditions
Minimum 16 years of age
Moderate level of mental effort, high level of mental alertness
Moderate level of physical effort (may include activities such as periodic lifting up to 50 lbs)
High level of sensory attention; sight and hearing
Standing and/or walking for prolonged periods of time
Must be available to work days evenings and weekends