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OVERVIEW
The Produce Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.
Job Description
People Leadership
Create a coaching and development culture for all employees
Demonstrate outstanding leadership, while serving as a role model
Manage direct reports including: selection, orientation, training and development, performance management, and succession planning
Customer Offering
Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
Financial
Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
Employee Engagement
Act as the employer of choice by actively supporting an environment of employee engagement
Other Duties
Provide feedback for continuous improvement
Job Requirements
Above average communication skills (oral and written)
Full knowledge of department operations and skills
Ability to work independently in a fast paced environment