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Reporting to the Manager, Customer Service in the Insurance Unit, this position is responsible for conducting and coordinating field related research, troubleshooting problem yield situations for the Crop Insurance program, and developing and interpreting policy and programs. Other responsibilities include the following:
WHAT YOULL DO:
Coordinate and lead field staff in the identification, evaluation and revision to all adjusting procedural changes as well as to the policy and procedure manual.
Investigate, analyze and recommend changes to policies and procedures that are identified through field operations.
Prepare comprehensive reports that outline and interpret the finding of studies for management.
Provide consultation and field analysis to the Research & Development division on all proposed policy changes to ensure compatibility with standard agriculture and adjusting practices and to ensure acceptability to customers.
Through analysis, research, and studies make specific recommendations to management and staff on methods of solving problems presented for study or possible solutions.
Assist in the identification of cause of loss and/or the determination of amount of yield loss in appeals, when required.
Collaborate with external stakeholders to plan and carry out complex research related to SCIC procedures; including the collection, examination and compilation of data.
Collaborate with academic, professional, and other jurisdictions authorities concerning problems encountered on studies, their significance, and solutions