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Overview
Responsible for safe and efficient operation of a larger SARCAN depot. Leads a team of 15-30+ staff.
Functions
Supervise all staff, including coaching, scheduling, communications, safety, documentation for employee files, training, conducting performance reviews.
Assists in recruitment.
Ensures policies and procedures are followed for depot operations ie security, production, cleanliness, supplies, trailer switches, maintenance and repairs.
Ensures excellent customer relations - handling of customer complaints, inquiries and public tours; leads by example.
Ensure day-to-day work is completed accurately.
Responsible for cleaning and upkeep of the depot and yard. Cleans and maintains equipment. May do authorized small repairs. Is responsible for accurate documentation of maintenance logs.
Reports equipment/building deficiencies, hazards or required repairs.
Ensures depot forms, reports and accounting procedures are accurately completed and within timelines.
Follows and reinforces OH&S policies and procedures.
Ensures cash security using proper cash control and handling procedures.
Performs all tasks within the depot, from counting containers for deposit refund, operating the Point of Sale system, preparing containers for shipping and loading product onto trailers for transport.
Ensures adequate supplies and inventory levels.
Others tasks as required.
Position Requirements
High school diploma or GED and a minimum of five years related experience, most recently in a supervisory role. Equivalent combination of education and experience may be considered.
Knowledge of OH&S regulations
Proficiency using Microsoft Office products.
Satisfactory criminal record check with vulnerable sector check.
Other Skills and Abilities
Committed to teamwork and meeting team goals.
Flexibility
Effective Interpersonal Relationships
Professionalism
Reliability
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
- Public transportation is not available
Additional Skills
- Prepare work schedules
- Hire and train or arrange for training of staff
Supervisory Experience
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Authorize payments by cheque
- Assign sales workers to duties
Work Samples
- Portfolio
Ability to Supervise
- More than 20 people
- Working groups
Work Location Information
- On-site customer service
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Walking
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Fax machine
- Computer
- Printer
- Internet access
- Cellular phone
Work Site Environment
- Noisy
- Odours
- Non-smoking
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