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AgriLink Equipment is an agriculture equipment dealer servicing Massey Ferguson, Versatile, Morris, and MacDon product lines. As a member of the Parts team, you will be primarily focused on helping customers with their parts related questions and ensuring the timely movement of goods in and out of stock. You will ensure that the highest level of customer satisfaction is consistently being achieved. The ideal candidate is organized, efficient, customer friendly and motivated.
Responsibilities Include:
-Using computerized system and navigating through parts libraries; reading and interpreting parts diagnostics and diagrams
-Address and resolve customer inquiries regarding the status of orders, back orders and any payment, to maximize departmental performance.
-Inspect and verify incoming goods against invoices or other documents
-Process incoming orders and distribute parts and supplies for internal use
-Store items in an orderly and accessible manner in the parts department as well as throughout the showroom
-Ability to work within a on-call rotation, overtime and weekends as scheduled and requested
Skills & Qualifications:
-Training will be provided; familiarity with mechanical and agricultural equipment is an asset.
-Self-starter who can work independently and efficiently; an eager and motivated attitude.
-Valid drivers license required.
-Safe operation of a forklift, and the ability to meet the physical demands of the position, lifting to 50lbs unassisted, walking, crouching, bending, and standing for extended periods.
-Excellent verbal and written communication skills
-Outstanding customer service skills and customer focus
-Significant use of memory
-Proficiency with computers and Microsoft Office programs
AgriLink Equipment provides an excellent work environment, competitive wages, and comprehensive benefit package.