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Powerland is looking for a Tier 2 Systems Administrator to join our Regina team.
Responsibilities:
Supporting and managing servers, storage, personal computers, printers, associated software and communication on site and remotely.
The role requires the ability to be a part of a team and communicate effectively with end users that have a wide-ranging technology comprehension.
Qualifications:
* 3+ years of experience supporting personal computers and printers
* 1+ years of experience with servers, networks and virtualization
* Understanding of IT principles
* Experience with securing data, network access and backup systems
* Experience and understanding of O365, Active Directory and Microsoft Server Operating Systems
* Strong customer service and verbal skills
* Solid troubleshooting skills
* Ability to meet deadlines and manage stress effectively in high-pressure situations
* Quick learner
* Excellent interpersonal skills
* Flexibility to do other IT and Telecommunication Installations
* Industry certifications related to the above are a definite asset
* Apple experience would be an asset
* Experience using PSA and RMM's is an asset
* Industry related training and certifications an asset
* Previous managed services experience an asset
A clear criminal record check and valid driver's license is required for this position.
Computer and Technology Knowledge
- Word processing software
- Internet
- Database software
- Hardware
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Servers
- Applications - desktop
- Applications - enterprise
- File management software
- Office Suites
- Electronic mailing software
- Communication software
- Programming software
- Desktop publishing software
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own vehicle
- Valid driver's licence
Specific Skills
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Set up local area networks and connections to the internet
- Implement network traffic and security monitoring software, and optimize server performance
- Perform web-server backup and recovery operations
Work Setting
- Computer hardware or software retailer/wholesaler
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Cellular phone
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