Job Order Detail

Description

CGI Job Posting Alert: Service Desk Technician - Job ID J0620-1507
Organization: CGI
Job ID: J0620-1507
Job Title: Service Desk Technician
Job Category: Service Desk / End User Services
Job Type: Permanent Full Time
Location: Saguenay-Lac-St-Jean, Quebec, Canada
No.Openings: 1
Position Description
Would you like to be part of an IT organization offering greater opportunity and challenge? We have a position for you within our Technical Service Desk! Join the CGI Service Desk and get your career on the fast track. As a leading-edge Global IT company, weare seeking talented professionals with all levels of information technology skills and expertise in order to support our Clients worldwide.
Based on our industry-specific focus, we can offer you a work environment where you will be challenged and will grow and develop your career in a meaningful way. We will help you reach your full potential by providing learning materials & training, mentoring& coaching, as well as ongoing recognition and feedback? plus opportunities to advance! You will work in an agile environment that adapts quickly to meet client requirements.
The Service Desk Technician is responsible for providing Level 1 IT support via phone, email and chat; our team is comprised of dynamic, passionate people with a focus customer service while providing IT support to diagnose, troubleshoot and resolve IT issueson 1st contact. We are dedicated to delivering a remarkable service experience to our customers!
Learn more about CGI at www.cgi.com
PROFESSIONAL ATTRIBUTES
? Dynamic team player
? Strong Communication skills (verbal & written)
? Results-oriented / self-motivated to succeed & evolve skills (continuous improvement)
? Ability to work within a team setting while demonstrating self-sufficiency and independence
? Availability to work shifts and adhere to schedule (good time-management / good organizational skills)