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Hardware Support Analyst

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Job Order #: 5747266

NOC: 2282
Employer Name:
Innovation Federal Credit Union
Posted Date:
09-Jul-2020
Location:
SWIFT CURRENT
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
04-Aug-2020
How to Apply?:
This job is no longer taking applications

Application Information

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Thank you.

Employer Name:
Innovation Federal Credit Union
Contact Name:
Catherine Sykes
Contact Phone:
306.741.1059
Contact Email:
careers@innovationcu.ca
Employer Website:
www.innovationcu.ca


Description

Hardware Support Analyst

Reporting to the Supervisor ICT Operations, this position will be dedicated to the procurement, support, installation and maintenance of end-user hardware for all credit union team members and subsidiaries. Responsibilities will include:
    Procure IT equipment, which includes, but is not limited to desktops, Surfaces, printers and peripherals.
    Procure Mobile Devices and manage adds, deletes and changes. Monitor usage and billing.
    Evaluate new hardware and recommend changes as appropriate to improve productivity throughout the organization.
    Perform imaging and staging of refresh hardware using Microsoft tools.
    Coordinate equipment replacement and data migration activities to minimize downtime.
    Migrate user data and ensure data accessibility and integrity following the migration.
    Capture and prepare asset data to be loaded into the asset repository for all lifecycle phases from procurement through retirement.
    Populate the asset repository with missing legacy data as appropriate.
    Create and maintain regular audit schedules for hardware as needed to maintain accuracy within the IT asset repository.
    Decommission and recycle hardware in accordance with IT procedures.
    Provide end users with a consistent quality of customer service and support for computer hardware, software, and various mobile platforms (iOS & Android).
    Support IT Infrastructure associates with upgrades, deployments and other activities.
    Follow IT policy standards with security, hardware and software.
    Ability to travel to other Innovation advice centre locations will be required.
    Innovations Travel Practice Guidelines will be followed for travel between advice centres.

Visit the CAREERS page of our website to learn more about this position and to apply.

www.innovationcu.ca

Only those applications submitted through our on-line job board will be considered.

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